Privacy Policy — Kumy Kids®

Last updated: February 16, 2026

Who We Are

Kumy Kids® operates this online store and related services (the “Services”). We act as the data controller of personal information collected through this website.

Personal Information We Collect

  • Identity and contact details (name, address, email, phone number)
  • Order and transaction information
  • Payment confirmation data (processed securely by payment providers)
  • Customer account information
  • Communications with customer support
  • Device and browsing data (IP address, browser type, cookies)

How We Collect Data

  • When you place an order
  • When you contact us
  • Automatically through cookies and analytics technologies
  • From payment providers and shipping partners

Purpose of Processing

  • Order processing and shipping
  • Customer service and support
  • Fraud detection and prevention
  • Compliance with legal obligations
  • Improving website performance and user experience
  • Marketing communications (only where legally permitted)

Legal Basis (GDPR)

  • Contract: processing your orders and delivering products
  • Legal obligation: tax and accounting compliance
  • Legitimate interest: security, fraud prevention and service improvement
  • Consent: email marketing and non-essential cookies

Data Retention

  • Order and invoice data: up to 10 years
  • Customer accounts: until deletion request
  • Security logs: up to 36 months
  • Marketing data: until consent withdrawal
  • Analytics cookies: up to 26 months

Sharing Your Information

We share data only where necessary with:

  • Shopify (store hosting platform)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers and logistics providers
  • Marketing and analytics providers
  • Legal and regulatory authorities where required

International Transfers

Your information may be transferred outside the UK or European Economic Area. Where this occurs, we rely on approved safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

Cookies

We use cookies for the following purposes:

  • Essential website functionality
  • Performance and analytics
  • Preferences and settings
  • Marketing and advertising (with consent)

You can manage cookie preferences through the cookie banner or browser settings.

Marketing Communications

We may send service-related emails regarding your orders regardless of marketing preferences. Promotional communications are sent only with your consent. You may unsubscribe at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Data portability

To exercise your rights contact kumykids.com

Children

Our services are intended for purchases by adults. We do not knowingly collect personal data directly from children without parental consent.

Security

We implement appropriate technical and organizational measures to protect personal data. However, no internet transmission can be guaranteed fully secure.

Complaints

If you believe your data has been handled improperly, contact us first. You also have the right to lodge a complaint with your local data protection authority (for example the UK ICO).

Changes to This Policy

We may update this policy periodically by publishing a revised version on this page.