Contact — Kumy Kids®

Customer support, orders, shipping, partnerships and press: use the official contact form. Typical reply time 24–48 business hours.

How to contact us

All communications are handled centrally through our Contact Form. When you submit a request, please include:

  • Order number (if applicable)
  • Subject (support, return, B2B, press)
  • Short description and attachments (photos, documents)

Customer support (operational)

Estimated response time: 24–48 business hours. Each request is reviewed individually by our operations team; we aim to resolve your issue and provide next steps.

For returns / RMA: use the Contact Form and include order number, item(s) and reason for return. Do not ship goods before receiving our return instructions and authorised return address.

Wholesale & B2B

If you are interested in retail or corporate partnership, submit a B2B request via the Contact Form including:

  • Business name
  • Website or social profiles
  • Estimated order volume

Submit B2B enquiry

Operational address

Kumy Kids® — Apex Retail Holding S.R.L.
Via Fontanelle 9
84061 Ogliastro Cilento (SA)
Italy

Follow us

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Average reply time: 24–48 business hours. Use the Contact Form for operational requests.

Kumy Kids® — Apex Retail Holding S.R.L. — VAT: IT06364530656